DELIVERY IN CANADA

 

CANADA POST
We use Canada Post delivery services for all of our shipments as it gives us greater coverage across the country. Whether by letter post or parcel with tracking, your order will safely end up in your mailbox or in your post office box.

 

 

SHIPPING COST
We offer a range of shipping costs to suit all budgets.

FREE DELIVERY - 7-14 business days
We offer free shipping on all orders with no minimum purchase.

CANADA POST Shipping with tracking number - 3-5 business days
The regular price for a shipment with tracking is $ 12.50

PUROLATOR EXPRESS - 1-3 business days
Purolator Ground's rate is $ 18 for express shipping with tracking.

 

DELIVERY COSTS DURING THE HOLIDAY SEASON.
We offer discounted rates to help you receive your orders on time for your little ones gifts.

For purchases of $24 and more:
we offer you a delivery with tracking of a value of $6.

For purchases of $ 75 or more:
We offer FREE delivery with tracking.

 

DELIVERY TIME
Delivery time varies on the type of delivery chosen and your address. The shipping date is not the same as the date of your order. You receive an e-mail while preparing to send. The production time of the order is 1 to 3 working days. 

FREE DELIVERY - 7-14 business days
Delivery is made by land courier services with Canada Post. Mail shipping is done with postage stamps and no tracking is available for this type of shipment.

CANADA POST Shipping with tracking number - 3-5 business days
Delivery is made by expedited parcel services by rapid surface at Canada Post. A tracking number is sent to you during the processing of your order and it is possible to track your shipment at any time. Your shipment will be delivered in your mail box.

PUROLATOR EXPRESS - 1-3 working days
Delivery is made by Purolator Ground Services by express surface. A tracking number is sent to you during the processing of your order and it is possible to track your shipment at any time. Your shipment will be delivered right at your doorsteps and a delivery notice will be left at the door if you are not there. However, due to the pandemic, the delivery standards have changed until further notice and your shipment will be left at your door, even if you are away.

 

 

DELIVERY TIME DURING THE HOLIDAY SEASON
In order to receive your order in time for Christmas, you must order before certain dates depending on the type of delivery chosen.

Before December 3, 2020
with FREE SHIPPING - 7-14 working days

Before December 16, 2020
with CANADA POST Shipping with tracking number - 3-5 business days

Before December 18, 2020
with PUROLATOR EXPRESS - 1-3 working days

 

 

Since we use CANADA POST courier services, delays are expected on all of our deliveries as important security measures, including physical distancing, have been put into place and this slows down the processing of high volumes of parcels and mail throughout Canada Post. We are doing our best to process your orders as quickly as possible and do our part in order to get your orders delivered to you as soon as possible.

We thank you for your understanding

 

UNRECEIVED ORDERS

Depending on the type of delivery chosen, if you have not received your order within the expected delivery period, we invite you to contact us by email at the following address: info@picotatoo.com.
If we are able to do so, we will further investigate on where your order may be. However, no orders will be refunded or returned to you within a period of less than 14 business days.

DELIVERY ADDRESS

Your delivery address may be different from your billing address. Therefore, during your ordering process, make sure to provide your billing address. The billing address must match the address registered to the credit card you will be using in order to complete your purchases. Subsequently, you can enter a delivery address, which is where you want your order to be shipped.

// Make sure the delivery address is correct. We will not be responsible for any error on your part in the delivery address. //

IS IT POSSIBLE TO HAVE AN EXPEDITED DELIVERY?

Yes, it is possible to have an expedited delivery in Canada through the parcel services of Canada Post. The delivery will be made within 1 to 5 business days from the date your order is processed and depending on the type of delivery chosen. To do this, you must choose the option "CANADA POST Shipping with tracking number - 3-5 business days" or "PUROLATOR EXPRESS - 1-3 business days". We will process your order within 1 to 3 working days.

IS IT POSSIBLE TO RECEIVE MY PACKAGE THE SAME WEEK?

If you wish to receive your package by a specific date within a short period of time, you must first arrange this with one of our PiCO Temporary Tattoos customer service representative by email or by phone. They will be able to confirm to you whether it is possible to make the delivery within the time frame you desire.

TRACKING YOUR ORDER

Tracking orders is not possible for regular mailings by envelope. Only the options "CANADA POST Sending with tracking number - 3-5 working days" or "PUROLATOR EXPRESS - 1-3 working days" allow us to track packages.

ITEM RETURN

A refund is possible when an item has not been unpacked and which is complete when returned to us. The return shipping cost must be covered by the customer. The refund will be made within 10 days of reception of the item on our end.
Before proceeding with a return, we ask you to contact us at: pico.tatoo@gmail.com


INTERNATIONAL AND UNITED STATES DELIVERY

COSTS AND DELIVERY TIME
Since we are located in Canada, delivery times vary depending on your location in the world. Here is our price list as well as the associated deadlines.

 

UNITED STATES

Shipping without tracking number, 7-14 business days
1 to 6 tattoos                $1.30 
7 tattoos                       $1.94
8 tattoos and more         FREE

Shipping with tracking number
Trackable package - 7-14 business days       $19
Xpresspost - 3-5 business days                     $27 

 

INTERNATIONAL - EUROPE

Shipping without tracking number, 7-14 business days
1 to 6 tattoos              $2.71
7 to 12 tattoos             $3.88
13 to 18 tattoos           $6.39
19 to 48 tattoos           $11.14
48 tattoos and more     $22.28

Shipping with tracking number
Trackable package - 7-14 business days        $50
Xpresspost - 3-5 business days                    $65