// Canada Post operations may be delayed as workers return from a national strike. //

We offer FREE shipping on most of our items. However, free shipping is not available for orders containing creative materials. This shipment is made by regular mail with stamp by Canada Post. There is no tracking number available for this option. It is the traffic of the post office, the weather and the statutory holidays that influence the delivery time.

The fee for this option is 12,50$. This shipment is done through Canada Post services with a tracking number. This delivery is FREE with any purchase of 75$ or more. You must select this option during your shopping.

If you have not yet received your order according to the delivery services that you have selected, we invite you to communicate with us by email at info@picotatoo.com.

If it is possible for us to do so, according to the delivery service company, we will do the research required in order to find your order. Please note that no orders will be refunded or returned in delays of less than 20 business days.

// Canada Post operations may be delayed as workers return from a national strike. //

Your delivery address may be different from your billing address. During your ordering process and for your purchase to be completed, it is important that your billing address matches the address related to your credit card. Afterwards, it is possible to put a delivery address where you wish to have your order delivered.

Make sure your Delivery address is the correct one. We cannot be held responsible for any mistakes made on your end in entering the correct delivery address.

Yes it is possible to have fast delivery in Canada through the Canada post parcel services. The Delivery will be done within 1 to 5 business days from the date your order is processed and you have selected the delivery service. For this option, you must choose "CANADA POST 3-5 business days Delivery with Tracking " or "PUROLATOR EXPRESS 1-3 business day". Your order will be processed within a period of 1-3 business days.

If you wish to receive your parcel on a specific date and in short delays, it is essential to speak with a customer representative of PiCO Tattoo either by telephone or email in order to find out if it is possible to make an arrangement. PiCO Tatoo will be able to inform you if it is possible or not to deliver your parcel within your desired time frame..

It is not possible to track orders sent through regular envelope post. Only orders made by selecting "CANADA POST tracking number 3-5 business days" or "PUROLATOR EXPRESS 1-3 business days" delivery services can be tracked

The fee for this option is $20. This shipment is made with Canada Post, with a tracking number.

The fee for this option is $50. This shipment is made with Canada Post, with a tracking number.

Refund is possible for an item that hasn't been unwrapped and that is complete.
The return fees must be paid by the client and refunds will be made 10 business days after the merchandise is received on our end. Before proceeding to any return, we kindly ask you to contact us at: pico.tatoo@gmail.com

Despite the fact that we pay attention to the quality of our products, it can happen that a tattoo may be defective. If this unfortunate situation happens, please do not hesitate to contact us at: pico.tatoo@gmail.com and we will make sure to fix this problem.