Making Returns and Exchanges Simple at PiCO Tatoo

Return & Refund Policy

We accept returns within 30 days of the purchase date.

Return conditions

Returned products must be:

- unused

- in their original condition, except in the case of a defective product or an order error

How to request a return

To initiate a return, please email us at info@picotatoo.com with the subject line:
Product Return

In your email, please include:

-the reason for the return

- a clear photo, if applicable (e.g. defective temporary tattoo)

Our team will then confirm the return procedure and provide the return address.

Return shipping fees

Return shipping costs are the responsibility of the customer, unless otherwise stated.

Refunds or exchanges

Once the product has been received and inspected, we will proceed with either:

- a refund, or

- an exchange, according to your preference

You will receive a confirmation email once the return has been processed.

Refunds will appear on your account within 3–4 business days, depending on your financial institution.